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At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.
Come join us and be part of a purpose driven company who is invested in your future!
Job SummaryThis position is responsible for acting as a lead individual contributor within the Benefit Document Administration (BDA) department. This position is responsible for process mapping and developing policies and procedures, including supporting special initiatives and projects, providing support and leadership for quality improvement initiatives, building efficiencies, reporting and analysis, and acting as a key business stakeholder to ensure continuity of deliverables to stakeholders across BDA functional areas. Learning and understanding our BDA processes is critical to this role.Required Job Qualifications:
Bachelor degree and 4 years health insurance contract operations experience OR 8 years of relevant experience OR Master degree with 2 years health insurance contact operations experience.
Knowledge of health products and procedures, underwriting requirements, contract and funding arrangements.
Analytical and reporting skills.
PC proficiency to include Microsoft Office Suite.
Project management skills.
Customer service experience and acumen.
Leadership skills.
Verbal and written communications skills to manage staff and operations, build relationships across the organization and with external key stakeholders, build consensus and issue resolution.
Preferred Job Qualifications
*Proven ability to be effective in a position requiring a high degree of self-direction, initiative, sound decision-making, good organizational skills and must be able to meet aggressive tight deadlines.
*Clear and concise verbal and written communication skills.
*Consulting and analytical skills.
*Sound inductive and deductive reasoning.
*Work with others to analyze information and evaluate results to identify appropriate solutions.
*Develop solutions to meet individual and departmental goals.
*Strong and proven presentation, interpersonal, organizational and analytical skills.
*Six Sigma Methodologies
*Value Stream Mapping
*Microsoft Suite (Excel, PPT, Visio, Word)
This is a flex position and can be location in Richardson, TX or Chicago, IL (Requires 3 days in office; 2 days work from home).
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HCSC Employment Statement:HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.